How can we assist you?
Get answers to common questions about installing and using TradoCell on iOS and Android.
Direct Developer Support
Our team typically responds within 24 hours.
Frequently Asked Questions
How do I install TradoCell on iOS via TestFlight?
1. Install the free Apple TestFlight app from the App Store on your iPhone.
2. Open your invitation email or tap the TestFlight link on our homepage.
3. Tap Install to download the latest beta build. Updates are delivered automatically.
How do I install the Android APK?
Download the app-release.apk file directly from our website or WhatsApp. When opening the downloaded file, if Android prompts that installation from unknown sources is blocked, tap Settings ➔ Allow from this source, then tap Install.
Does TradoCell require an internet connection?
No. All core features—including optical barcode scanning, local TAC database identification, multi-currency conversion, and WhatsApp markdown generation—are completely functional offline.
Can I customize the USD to AED exchange rate?
Yes. On the Rate Card screen, tap the exchange rate pill button (e.g. 1$ = 3.67) to open the Forex settings. You can enter any custom rate (e.g., 3.680 or 3.685 for cash market rates) or switch your catalog base currency.